SHIPPING POLICY

Last Updated: July 7, 2025

Free Domestic Shipping

We're pleased to offer FREE standard shipping on all U.S. orders, with no minimum purchase required.

Domestic Delivery Timeline

- Order Processing: 24-72 hours
- Standard Shipping: 2-3 business days
- Total Delivery Time: 3-6 business days

International Shipping

- Available to most countries worldwide
- Shipping rates vary by destination
- Delivery times: 7-21 business days (varies by country)
- Additional time may be required for customs clearance
- International tracking provided where available

Please Note: International delivery times can vary significantly based on:
- Destination country
- Local customs processing
- Current global logistics conditions
- Holiday seasons and peak periods
- Local delivery services

Shipping Schedule

Orders placed before 2:00 PM PST on business days:
- Process same day
- Ship next business day
- Tracking provided via email

Orders placed after 2:00 PM PST:
- Process next business day
- Ship within 48 hours
- Tracking provided via email

Order Updates

- Confirmation email sent immediately after purchase
- Shipping confirmation with tracking sent when order ships
- Track your order through your account dashboard

Delivery Details

- Signature not required for standard domestic deliveries
- International orders may require signature (varies by country)
- P.O. boxes accepted for domestic orders
- Military APO/FPO addresses supported

Address Accuracy

- Customer responsible for providing correct shipping address
- Address changes not possible after order ships
- Additional charges may apply for returned packages due to incorrect address

Holiday Shipping

- Extended processing times during peak seasons
- Holiday schedules will be posted on website
- Order early during holiday periods to ensure timely delivery

Lost or Damaged Packages

- All shipments are insured
- Report missing packages within 14 days of shipping
- Damaged packages must be reported within 48 hours of delivery
- Photo documentation required for damage claims

Contact Us

For shipping-related questions:
Pure Edge Customer Service
https://pureedge.co/pages/contact

 414-731-4940

📧 help@pureedge.co

Hours: Monday-Friday, 9am-5pm PST

Note: Shipping policies and times may be affected by circumstances beyond our control, including weather, customs delays, or global events. We appreciate your understanding.